General

 


Obtaining Medical Cannabis
 

1. What conditions make me eligible to get medical cannabis?

You may be eligible for medical cannabis if you have one or more of the following conditions: cancer, HIV infection or AIDS, amyotrophic lateral sclerosis (ALS), Parkinson's disease, multiple sclerosis, spinal cord injury with spasticity, epilepsy, inflammatory bowel disease, neuropathy, Huntington's disease, post-traumatic stress disorder, pain that degrades health and functional capability as an alternative to opioid use, substance use disorder, Alzheimer’s, muscular dystrophy, dystonia, rheumatoid arthritis, autism, or any other condition, at the discretion of your health care provider.

2. What is the first step to obtaining medical cannabis?

The first step is speaking with your treating practitioner about whether the medical use of cannabis is appropriate for your condition. Your practitioner may issue you a certification if medical cannabis is an appropriate treatment for you.

3. How can I find a practitioner who can certify me for medical cannabis?

Patients seeking access to medical cannabis should first go to their treating practitioner. If a patient's treating practitioner does not already certify patients for the use of medical cannabis and would like to, they can find information on the OCM website.

Patients may access a list of practitioners who certify patients here.

4. What forms and dosage amounts of medical cannabis are allowed?

Registered organizations may only manufacture medical cannabis products in forms approved by the Office of Cannabis Management.

Some examples of medical cannabis products that are available are vape cartridge/pen, capsule/tablets, tincture, oral spray, oral powder, lozenges, metered ground plant preparation for vaporization, whole flower cannabis for vaporization and transdermal patches. Patients should contact each registered organization to learn what products they have. More information about registered organizations can be found here.

The patient's certifying practitioner will include any limitations on the use of approved medical cannabis on the certification. If a practitioner has a recommendation regarding dosage, it should also be included on the certification, although a recommendation on dosage is not required. The total amount of product that may be dispensed by a registered organization may not exceed a sixty-day supply.

5. Can I legally grow my own medical cannabis at home?

Not yet. On October 21, 2021 the Cannabis Control Board advanced proposed regulations for home cultivation of medical cannabis. The proposed regulations follow the requirements of the Marijuana Regulation and Taxation Act (MRTA) . The public comment period ended January 18th. The OCM is reviewing the public comments on the proposed regulations to determine whether amendments need to be made before the regulations are filed for adoption.

Patients and designated caregivers CANNOT legally cultivate medical cannabis at home until the regulations have been formally adopted.

When the final home cultivation regulations have been adopted, a notice will be posted on our website notifying patients and designated caregivers that they can legally cultivate medical cannabis at home in accordance with the regulatory requirements.

Please continue to monitor this website.


Patient Registration
 

1. What do I do after I receive a certification from my certifying practitioner?

Once you possess a certification from your practitioner, you must register with the Medical Cannabis program through the OCM’s online Patient Registration System. You can find patient registration instructions by visiting https://cannabis.ny.gov/patients.

After your registration is approved, you will be issued a Temporary Registry Identification Card, which may be used in conjunction with a government issued photo identification card until you receive your registry identification card in the mail. Dispensing facility locations can be found here.

2. May I register on behalf of a minor or person who is otherwise incapable of consenting to medical treatment?

Yes. If the applicant for a registry identification card is under the age of eighteen (18) or a person who is otherwise incapable of consenting to medical treatment, the application must be submitted by an appropriate person over twenty-one (21) years of age. The applicant must designate at least one, caregiver who must be among the following: (i) a parent or legal guardian of the certified patient; (ii) a person designated by a parent or legal guardian;(iii) an appropriate person approved by the OCM upon a sufficient showing that no parent or legal guardian is available or appropriate or (iv) an employee of a designated caregiver facility, including a cannabis research license holder. The designated caregiver must also register in order to receive a registry ID card of their own in order to purchase the medical cannabis on behalf of the patient. You can find detailed instructions on the registration process, by visiting: Designated Caregivers

3. How do I register with the program as a caregiver?

A patient who is registered with the program must first designate you as a caregiver during the patient registration process. After the patient's registration has been approved by the OCM, the caregiver(s) must register as well. The patient will have access to instructions for caregiver registration. To register with the OCM as a designated caregiver, you must have a valid DMV ID or a government issued Non-Driver ID card. You can find detailed instructions on the registration process, by visiting: Designated Caregivers

For designated caregiver facilities, visit: Facility Caregivers.

4. When can I expect my registry identification card to arrive?

After your registration is approved you will be issued a Temporary Registry Identification Card, which may be used in conjunction with a government issued photo identification until you receive your registry identification card in the mail. Please allow approximately seven business days to receive your Patient or Caregiver Registry ID Card. Dispensing facility locations can be found here.

5. Can I still register if a practitioner will not provide a certification?

No, a patient may not register without a certification from a practitioner.


Dispensing Facilities

 

1. Where can I find basic information about each registered organization?

Information about registered organizations can be found here.

2. Which dispensing facilities may I use?

A certified patient may purchase medical cannabis from any registered organization’s dispensing facility in New York State. Most registered organizations offer home delivery as well. Click here for a list of registered organization locations in New York.

3. Will every dispensing facility sell the same types of Medical Cannabis?

No. Please contact the registered organization directly to learn more about the products they have available. Contact information may be found here. Registered organizations must make available at least one brand that has an equal ratio of THC to CBD, and one brand with a low-THC-high-CBD ratio). Each registered organization will also offer other products that have varying ratios of THC to CBD.

4. When are dispensing facilities open?

The hours of operation for the dispensing facilities vary. Please contact or review the websites of the registered organizations for their dispensing facilities' hours of operation by clicking here.

5. How much medical cannabis can I get at a time?

Registered organizations may dispense up to a 60-day supply of medical cannabis to a certified patient or designated caregiver, pursuant to any recommendations or limitations made by the practitioner on the certification.

6. What should I do if the approved medical cannabis product is not helping me?

Work with your certifying practitioner or a dispensing facility pharmacist to determine if a change in product, change in dose, or discontinuation of the product is appropriate.

7. What should I do if I think I'm having an adverse reaction to the approved medical cannabis product?

If you are experiencing a life-threatening emergency, call 911 or go to an emergency room immediately. If you believe you are experiencing an adverse event that is not life-threatening from the approved medical cannabis product, contact your practitioner.

8. What should I do with expired/unwanted medical cannabis products?

Certified patients or their designated caregivers should dispose of expired or unwanted medical cannabis products by adding water to the medical cannabis and then dirt, coffee grounds, ashes or another undesirable substance, prior to disposal in the trash, to avoid accidental or intentional misuse of the product.

9. What if I need assistance obtaining medical cannabis from a dispensing facility?

During the patient registration process, a certified patient may designate caregivers who may obtain medical cannabis on their behalf. After the patient's application for registration is approved, the designated caregiver(s) must also register with the OCM. Detailed information on designating and becoming a caregiver is available here.

Registered organizations may also offer a delivery service. Please contact the registered organizations directly to determine if delivery services are offered in your area.

10. Can I use my out-of-state medical cannabis identification card to purchase medical cannabis in New York State?

No. Only certified patients with a New York State registry identification card may purchase approved medical cannabis products in New York State.

11. How will the OCM ensure the quality of the products produced by the registered organizations?

The OCM requires independent laboratory testing for every brand of product to be tested for any contaminants and to ensure product consistency.

A list of laboratories approved for medical cannabis testing in New York and their contact information can be found by:

  • Accessing the Department of Health’s Wadsworth Laboratory Medical Cannabis Program webpage at https://www.wadsworth.org/regulatory/elap/medical-marijuana.
  • Click on “Search NY Accredited Environmental Labs” on the right of page.
  • Click “I’m not a robot” and select required images.
  • In the Advanced Search section choose the category Medical Marihuana and then click view results.
  • Additional information about each lab can be viewed by clicking on hyperlink for the Lab Name.
     

Prices

 

1. How are medical cannabis prices determined?

Registered organizations submit to the OCM their costs to manufacture, market and distribute products, and to certify that the information provided was accurate, complete and current. The OCM then determines the reasonableness of the proposed prices and approved them as the maximum price per dose each Registered Organization may charge.

2. Are prices for Medical Cannabis the same at all of the registered organizations?

No, prices vary among registered organizations.

3. Will Medical Cannabis prices change?

The OCM’s approved prices are in effect for the entire period of the Registered Organization's registration, until July 31, 2023. Registered organizations may charge less than the approved prices, so prices may vary. At the conclusion of the first year of the registration period, or beforehand based on documented exceptional circumstances, however, the registered organizations may request a price modification. In addition, if a Registered Organization adds a new product, it must submit revised production costs and other relevant data, along with the proposed price for the new product(s) to the OCM for review and approval.

4. Where may patients find the prices of Medical Cannabis products?

Patients should contact registered organizations directly to obtain final prices, taking into account the dosing recommendations of their practitioner. The total amount a patient pays depends upon a patient's individual dosing needs and the resultant total quantity purchased.

5. Does New York State provide a discounted program for certified patients who cannot afford Medical Cannabis?

Registered organizations may provide discounted products or reduced prices for certified patients. Check with the registered organization to find out more information regarding any financial assistance programs they may offer.

Practitioner

 


Practitioner Course

 

1. Why do practitioners have to take an OCM-approved medical use of cannabis course?

Pursuant to the MRTA Article 3 § 30(10), in order to certify patients for the medical cannabis program, a practitioner must complete a minimum of a two hour course as determined by the OCM. Practitioner education requirements include the following content: the pharmacology of cannabis; contraindications; side effects; adverse reactions; overdose prevention; drug interactions; dosing; routes of administration; risks and benefits; warnings and precautions; abuse and dependence; and such other components as determined by the OCM. The course will provide practitioners with information that will help as they evaluate their patients.

2. Who is providing the course?

The OCM has approved the following providers to offer the required course(s): For additional information or to enroll in a course, click the course provider’s name below to be redirected to its website.

Course Provider
Course Duration
Fulfills requirement
for practitioners
wishing to certify patients
Fulfills requirement
for practitioners
working in dispensing facilities
Cost
CME credits offered
The Answer Page - A Brand New Course 3 hours Yes No $165

Yes - 

AMA, PRA Category 1 Credits™, ACPE, AANP, ANCC, APA, and AGD

The Answer Page - A Brand New Course 5 hours Yes Yes $175

Yes - 

AMA, PRA Category 1 Credits™, ACPE, AANP, ANCC, APA, and AGD

The Medical Cannabis Institute
Authored by the
Society of Cannabis Clinicians
4 hours Yes Yes $229 Yes
The Medical Cannabis Institute 4 hours Yes Yes $179 Yes
Medical Marijuana 411 4 hours Yes Yes $179 Yes
Medical Cannabis Mentor 4 hours Yes Yes $150 No

 

3. How are the courses offered?

The courses are offered online, which will provide practitioners the ability to complete the course at their convenience.

4. Do the courses have to be completed all at once?

No. The courses may be taken in installments at the practitioner's convenience. All course providers offer 12 months of access to content, however, practitioners are required to complete all coursework and receive a course completion certificate prior to registering with the OCM’s Medical Cannabis Program.

5. Will pharmacists employed by the Registered Organization take the same course?

Yes. Pharmacists and practitioners working in dispensing facilities must take the four-hour course before they can counsel certified patients and designated caregivers on the use, administration, and risks associated with approved medical cannabis products.

6. How will a practitioner or pharmacist access the online course?

Please click the desired course provider below to access their online course:

Course Provider
Course Duration
Fulfills requirement
for practitioners
wishing to certify patients
Fulfills requirement
for practitioners
working in dispensing facilities
Cost
CME credits offered
The Answer Page - A Brand New Course 3 hours Yes No $165

Yes - 

AMA, PRA Category 1 Credits™, ACPE, AANP, ANCC, APA, and AGD

The Answer Page - A Brand New Course 5 hours Yes Yes $175

Yes - 

AMA, PRA Category 1 Credits™, ACPE, AANP, ANCC, APA, and AGD

The Medical Cannabis Institute
Authored by the
Society of Cannabis Clinicians
4 hours Yes Yes $229 Yes
The Medical Cannabis Institute 4 hours Yes Yes $179 Yes
Medical Marijuana 411 4 hours Yes Yes $179 Yes
Medical Cannabis Mentor 4 hours Yes Yes $150 No

 

7. When will a practitioner receive his or her course completion certificate after completing the course?

Upon successful completion of the course, practitioners will receive a course completion certificate through the course website.

8. Once a practitioner completes the course and receives a course completion certificate,  how do they begin issuing patient certifications?

Practitioners who have completed the course and who wish to certify patients for medical cannabis must follow the below steps:

First Time Users:

  • Log into the Health Commerce System (HCS).
  • From My Content (top banner menu) → All Applications → “M” → Medical Cannabis Data Management System.
  • Click on the green plus sign. This will add the MCDMS application to your personal “My Applications” menu.
  • Click on the Medical Cannabis Data Management System link.
  • Follow the prompts to access the system.

Returning Users:

  • Log into the HCS.
  • From My Applications (left hand side menu), select Medical Cannabis DMS.

Any questions regarding practitioner access to MCMDS should be emailed to [email protected].

9. When will practitioners be able to certify patients?

Following successful completion of the course, and upon full compliance with the other requirements set forth in 10 NYCRR §1004.1(a), practitioners may log into the Medical Cannabis Data Management System (MCDMS) application within the Health Commerce System,  enter the required information and begin certifying patients immediately.

10. Can a practitioner or pharmacist take the courses solely for credit and not issue certifications to patients within the Medical Cannabis Program?

Practitioners or pharmacists may take the course(s) and not issue certifications to patients.  At this time continuing education credits are only available through The Medical Cannabis Institute and Medical Marijuana 411.

11. If a practitioner is able to certify patients for medical cannabis in another state, can they receive reciprocity to certify patients in New York State?

No. Practitioners must be licensed, registered or certified by New York state to prescribe controlled substances within the state. 

12. Does a practitioner have to have a valid DEA registration number to be able to certify patients?

Yes. A valid DEA registration for New York is required to certify patients for the Medical Cannabis Program .

 


Patient Certifications

 

1. How does a practitioner issue a patient certification?

Instructions for practitioners on how to issue a patient certification, can be found by visiting https://cannabis.ny.gov/practitioners.

2. I made a typographical error on the patient's certification. How do I correct it?

Instructions for practitioners on how to edit a patient’s certifications can be found by visiting https://cannabis.ny.gov/practitioners.

3. How does a practitioner update recommendations made on a certification after the certification has been issued?

Instructions for practitioners on how to change recommendations can be found by visiting https://cannabis.ny.gov/practitioners.

4. How can the practitioner verify the status of the patient's certification and/or registration?
5. How does a practitioner cancel a patient's certification?

Canceling an active certification should be performed only when needed. If you are canceling the certification due to a data entry error, first check if you may edit the certification to correct the error. Instructions for editing certifications may be found here: https://cannabis.ny.gov/practitioners.

Instructions on how to cancel the certification can be found at https://cannabis.ny.gov/practitioners.

Facility Caregiver

1. Is it mandatory for a facility to become a designated caregiver for a patient?

No. It is not mandatory for facilities to become designated caregivers for patients.

2. What types of facilities can be designated as caregivers?

Facilities that can be designated are listed in Article 1 §3 (21) of the MRTA, and include the following:

  • a general hospital or residential health care facility operating pursuant to Article 28 of the Public Health Law
  • an adult care facility operating pursuant to Title 2 of Article 7 of the Social Services Law
  • a community mental health residence established pursuant to section 41.44 of the Mental Hygiene Law
  • a hospital operating pursuant to section 7.17 of the Mental Hygiene Law
  • a mental hygiene facility operating pursuant to Article 31 of the Mental Hygiene Law
  • an inpatient or residential treatment program certified pursuant to Article 32 of the Mental Hygiene Law
  • a residential facility for the care and treatment of persons with developmental disabilities operating pursuant to Article 16 of the Mental Hygiene Law
  • a residential treatment facility for children and youth operating pursuant to Article 31 of the Mental Hygiene Law
  • a private or public school.
  • Research institution with an internal review board
3. How does a facility register as a designated caregiver for a patient?

A designated caregiver facility form is available here:  Facility Caregiver Designation Form

4. How many patients may a designated caregiver facility serve?

There is no limit on the number of patients that a designated caregiver facility may serve.

5. Who within a designated caregiver facility can administer approved medical cannabis products to the patient?

Any facility employee deemed appropriate by the designated caregiver facility can administer approved medical cannabis products to the patient. Patients may also designate a caregiver outside of the facility (for example a friend or family member) to come and administer approved medical cannabis products to the patient at the facility. In addition, to the extent patients are capable, they may self-administer approved medical cannabis products.

6. How is a patient's approved medical cannabis product supplied to the facility for the patient?

The patient, or his or her designated caregiver(s) may purchase approved medical cannabis products from a registered organization's dispensing facility to bring to the facility. In addition, some registered organizations which provide delivery services may deliver directly to the patient or designated caregiver facility. A copy of the patient’s registry ID card and a copy of the OCM approved facility caregiver form must be presented to the registered organization in order to purchase the product on behalf of the patient.

7. How should medical cannabis products be safeguarded within the facility?

Designated caregiver facilities should develop and follow internal policies and procedures—in conjunction and compliance with any entities that may oversee and/or regulate the facility—that provide for storage of approved medical cannabis products in a secure manner so as to prevent diversion.

8. How should medical cannabis products be disposed of?

When disposing of approved medical cannabis products, it must always be done in a manner that renders the product nonrecoverable beyond reclamation. It is recommended that unused or unwanted product be returned to the certified patient or a designated caregiver who is a natural person for destruction. If the product cannot be returned, the designated caregiver facility must dispose of the product in a manner that renders it nonrecoverable beyond reclamation. Approved medical cannabis products cannot be disposed of using medication drop boxes, DEA drug take-back events or via Bureau of Narcotic Enforcement drug destructions. Designated caregiver facilities should develop policies and procedures that provide for the method of destruction and record-keeping of disposal.

9. Must a practitioner working in a designated caregiver facility be a certifying practitioner with the Medical Cannabis Program to issue an order for administration or self- administration of medical cannabis in the facility?

No. A certifying practitioner must issue a certification to a patient, but participating with the Medical Cannabis Program is not required merely to issue an order for administration or self-administration of medical cannabis within the facility.

10. What if a patient needs a change in medical cannabis treatment causing a change to the patient’s certification while the patient is in the facility?

The patient, the patient’s designated caregiver, or the designated caregiver facility must work with the patient’s certifying practitioner to make changes to the patient’s existing certification.

11. Can the patient in a designated caregiver facility self-administer medical cannabis products if deemed capable of self-administration?

Yes, if permitted to do so by the facility’s policies and procedures. In addition, Title 10 NYCRR § 405.5, has been amended to allow for the self-administration of approved medical cannabis products in hospitals. There are certain limitations prohibiting vaporization in public places, as outlined in 10 NYCRR § 1004.18.

Opioid Use as a Qualifying Condition

1. How long must I have tried opioids to qualify for the “Opioid Replacement” condition?

The regulations do not require a patient to try opioids first. Medical cannabis can be used for pain that degrades health and functional capability as an alternative to opioid use. The patient must be certified by a certifying practitioner for this qualifying condition and register with the New York State Office of Cannabis Management to get a registry ID card to purchase medical cannabis.

2. Am I eligible to use medical cannabis after a surgery instead of using opioids?

Yes. Patients have the option to use medical cannabis instead of, or in conjunction with, opioids for post-operative pain management. Patients must be certified by a practitioner and registered with the New York State Office of Cannabis Management Medical Cannabis Program. Patients can check with the facility where surgery will take place about policies and procedures related to use of medical cannabis while in the facility.

3.Can a patient be prescribed opioids and receive a certification for medical cannabis?

There is no regulation that prohibits the use of opioids and medical cannabis at the same time. The decision of appropriate therapy will be at the discretion of the practitioner certifying the patient.

4. Can patients with Opioid Use Disorder be certified for medical cannabis?

Yes. Substance Use Disorder was added as a qualifying condition.

5. Do practitioners need a special identification number from the DEA, as they do with buprenorphine, to recommend medical cannabis for patients with Opioid Use Disorder?

A practitioner must hold a federal Drug Addiction Treatment Act of 2000 (DATA 2000) waiver to be qualified to treat patients with substance use disorder or opioid use disorder.

6. Are there limits to the amount of medical cannabis that can be recommended for patients using medical cannabis as a substitute to opioids for acute pain?

Patients can purchase up to a 60-day supply of medical cannabis. The practitioner can limit dosing recommendations, and/or issue the certification for a specified date that is less than a year. The practitioner should use professional judgement to determine the appropriate length of treatment. When dispensing to patients, registered organizations must follow the recommendations or limitations provided by the certifying practitioner.

7. If a patient already has a prescription for an opioid, can the patient use the prescription to purchase product at a registered organization’s dispensing facility?

No. The patient must be certified by a practitioner for this qualifying condition and register with the New York State Medical Cannabis Program to get a registry ID card to purchase medical cannabis.

Registry ID Cards

1. Why do I have to present a government issued photo ID when using my registry ID card?

Registered organizations are required to verify your identity using both your registry ID card and a government-issued ID. In the event that your registry ID card photo is not a true likeness of you, government-issued photo ID will act as a way to verify your identity when purchasing or possessing medical cannabis products. The government-issued photo ID will also act as a way verify your identity when using a temporary registry ID card which does not contain a photo.

2. What if the photo on my government-issued photo ID is not a true likeness of me?

The government-issued photo ID will provide a way to verify your identity when purchasing or possessing medical cannabis products . If the registered organization cannot confirm your identity using the government-issued photo ID provided, the registered organization may not dispense product to you.

3. What if my government-issued photo ID (i.e. passport) has expired?

Your identity may still be verified with an expired government-issued photo ID.

4. I do not have a printer to print the temporary registry ID card. Do I have to wait for my physical registry ID card to be received in the mail?

Temporary cards do not have to be printed.  You may use an image of the card on your mobile device (cell phone or iPad) or by visiting your my.ny.gov account to open the image of the card.  The image can be presented at any dispensing location with your certification and government-issued ID to purchase medical cannabis. 

5. Do I need to get a new temporary ID card if my certification changes between the time I get my temporary ID card and receiving the official ID card?

No. If your practitioner updates the recommendations on the existing active certification you do not need to request a new temporary ID card.

6. Does having a temporary registry ID card limit the amount of product I can purchase?

No, you will still be able to purchase up to a 60-day supply of the medical cannabis product(s) that correspond to the practitioner recommendations on your certification.

7. Do my caregiver(s) also receive temporary registry ID cards?

Designated caregivers can also access a temporary registry ID card after completing their caregiver registration and being approved. The designated caregiver will follow the same steps as a patient to retrieve and print the temporary registry ID card or display it on their mobile device. Designated Caregivers that assist more than one patient will receive a temporary registry ID card for each patient. This does not apply to facilities that have been designated as a caregiver.

8. Does a designated facility caregiver get a registry ID card?

Facilities who have submitted the required designated facility caregiver form to the OCM, and whose registration as a facility caregiver has been approved, will be issued a Designated Facility Caregiver Registration in the approval response sent via email.

Advertising, Education & Outreach

1. Is a registered organization permitted to hold community outreach and patient education events pertaining to the New York State Medical Cannabis Program?

Yes, however all regulations must be followed that pertain to advertising and marketing, which can be found in 10 NYCRR § 1004.16. Please keep in mind the prohibitions within 10 NYCRR § 1004.21 and 10 NYCRR § 1004.22 as you plan events.

2. Can a registered organization hold seminars and other associated educational events for certifying practitioners?

Educational events sponsored by registered organizations for certifying practitioners are permitted. However, persons associated with a registered organization are prohibited from entering into any agreement with a certifying practitioner that would adversely affect a person's freedom to choose which dispensing facility to purchase approved medical cannabis products from. In addition, regulations prohibit certifying practitioners from directly or indirectly accepting, soliciting or receiving any item of value from a registered organization. An item of value includes, but is not limited to, money, services, loans, travel, lodging, meals, refreshments, entertainment, forbearance (agreeing to change the terms for repayment of a debt), or a promise having a monetary value. Something with a fair market value of less than $15 would generally not be considered an item of value.

3. What can registered organizations tell prospective patients who ask about finding a certifying practitioner?

Registered organizations may not recommend, refer or suggest individual practitioners, group practices or websites offering to certify patients.

Registered organizations may direct patients to the New York State Office of Cannabis Management website, where a list of practitioners who have agreed to be listed publicly, is available. That list can be found here: https://www.health.ny.gov/regulations/medical_marijuana/practitioner/public_list.htm.

4. Can a registered organization work with certifying practitioners or third-party websites to direct patients to their registered organization dispensing facilities?

No. Registered organizations and persons associated with registered organizations are prohibited from entering into any agreement with a certifying practitioner that would adversely affect any person's freedom to choose which registered organization to purchase product from. Furthermore, a website may not direct patients to a particular registered organization after a practitioner associated with that website certifies a patient. This does not apply to practitioners and registered organizations who are conducting research pursuant to an IRB approved study where the patient has consented to participating in the study.

5. What information can a registered organization disseminate to the public regarding its products?

General information regarding the registered organization's products can be given, including, but not limited to: dosage forms, brand names, THC and CBD concentrations, ingredient lists, safety precautions, contraindications, warnings, and instructions for proper use. New York State regulations require that any advertisements making claims or statements regarding the efficacy of medical cannabis products be submitted to the OCM at least 10 business days prior to being disseminated to the public.

6. Can registered organizations assist certified patients in registering with the New York State Office of Cannabis Management’s Medical Cannabis Program?

Yes. Registered organizations may assist patients who have already been certified by a practitioner, with the registration process. However, registered organizations may not directly or indirectly steer or influence a patient's choice with regard to the selection of a practitioner.

7. Are product reviews by patients allowed on registered organization websites?

No. Allowing patients to post product reviews on the registered organization's website is akin to advertising, and statements regarding efficacy of a product must be supported by substantial evidence or substantial clinical data. If patients want to find or post reviews about registered organization products, they must do so using a third-party website, not a registered organization's website.

8. Are instructional videos and directions for use of products allowed to be posted on a third-party website?

Informational and/or instructional materials concerning the use of registered organizations' products are permitted, so long as no claims of efficacy are made without written prior approval of the OCM pursuant to 10 NYCRR § 1004.16(i).

9. Can registered organizations compare products with competitors' products, to better inform patients?

Comparing approved medical cannabis products is allowed. However, registered organizations are prohibited from making any statement that falsely disparages a competitor's products.

10. Are registered organizations permitted to provide free items to the public at outreach and educational events?

Yes, so long as it does not have the purpose or effect of steering or influencing patient or caregiver choice with regard to the selection of a practitioner.